Who Is The Genius Born - 2586 Words

JRarely ever is a genius born. A real genius, not the kind of people they put on television to do math quickly. There has probably only be a few thousand people who have ever lived that can be properly called geniuses, real intellectual giants who have the raw brainpower to do things we could never dream of doing. Rarer still is the person who not only has the intellectual genius, but the drive to excel at their vocation to the utmost, maybe a few hundred a most. But for such a person to be a Christian, that number can be counted with one hand. Thomas Aquinas was one such person. He was a titan of Intellect on par with the likes of Albert Einstein, a genius of the highest order. There are stories of him dictating continually for hours on end, two three or four scribes, simultaneously. But he also was a man of great piety, a man who was single minded in his devotion to God. All of his writing was marked by a driving aim to glorify God, and to understand him more and more. The man de voted much of his time to preaching to the peasants, he was born into great luxury, but for the vast majority of his life, he lived in relative poverty. He cared greatly about the common people of his day, even going so far as to structure his sermons so that they could easily remember them. Almost all of Thomas’ writing was significant both in his day and in present times. Thus it is very difficult to identify what is the most important or influential idea. However, it is very clear, as thisShow MoreRelatedA Comparison Of Alexander Hamilton And Aaron Burr1156 Words   |  5 Pagesraised. What is genius? Is genius born or can it be learned? Scholars have gone back and forth and there is plenty of evidence and countless examples supporting either side. However, there appears to be a compromise between the two sides in how a genius comes about. To begin, it is common for many people to laud a skilled person as a â€Å"genius†. In reality, a genius is defined as, â€Å"extraordinary intellectual power especially as manifested in creative activity† (Meriam). Clearly, a genius who possesses moreRead MoreBaron dHolbach and William James on Free Will and Determinism1192 Words   |  5 Pagesthat once a cause is stated than the event will follow. Now that we have a clear picture of the issues being discussed we need to talk about the philosophers. The first philosopher is William James born in New York City during the year of 1842. He was an American philosopher and psychologist, who developed the philosophy of pragmatism. He attended private schools in the United States and Europe, the Lawrence Scientific School at Harvard University, and the Harvard Medical School, from which heRead MoreEssay about The Genius that Was Pythagoras573 Words   |  3 PagesWhat makes a person considered a genius? All of our opinions are different on what we think a genius is. For example, Einstein and Mozart were both considered geniuses but Mozarts talent came naturally where as Einstein had mentors help him along the way. Pythagoras was known as the first pure mathematician. So was Pythagoras considered a genius? Pythagoras was most well-known for what we know today as the Pythagorean Theorem and also that the sum of all the angles in a triangle is equal to twoRead MoreChanging Role of the Artist from Different Times1695 Words   |  7 Pagesartist as a romantic genius was a development of the renaissance artist as a hero. That the superlative artist gained superlative social positions; they were proclaimed as men of genius, their powers of creation exalted as never before. Concept of the artist as a genius was appropriate to an age obsessed with the potential of man and the style of talents personality. In the late 18th Century a German philosopher Immanuel Kant put forward the idea that artists are geniuses who are born rather then taughtRead MoreThe book Napoleon by Paul Johnson is a monograph on the life of Napoleon. Napoleon was born on600 Words   |  3 Pages The book Napoleon by Paul Johnson is a monograph on the life of Napoleon. Napoleon was born on August 15,1769 on an island called Corsica which was a French island south of the mainland. Ironically his future enemy Duke of Wellington was also born in 1769. Napoleon was born in the lower nobility class, and gifted with mathematics. He admired the Royal Navy and wanted to join as a midshipman. At the age of ten, Napoleon left Corsica for a military school in Brienne, France. On completion of his studiesRead MoreThe Musical Influence of Johann Sebastian Bach948 Words   |  4 Pagesinfluential composers of baroque music, there have been few who have contributed so much in talent, creativity, and style as Johann Sebastian Bach. Bach was a German organist and composer of the baroque era. Bach was born on March 21, 1685 in Eisenach, Thuringia and died July 28,1750. Bach revealed his feelings and his insights in his pieces. Bach’s mastery of all the major forms of baroque music (exc ept opera) resulted not only from his genius talent, but also from his life long quest for knowledgeRead MoreShakuntla Devi1285 Words   |  6 PagesBorn  - 4 November 1939 Achievements  - Shakuntala Devi is an outstanding calculating prodigy of India. On June 18 in 1980, she again solved the multiplication of two 13-digit numbers 7,686,369,774,870 x 2,465,099,745,779 randomly picked up by the computer department of Imperial College in London. And this, she did in 28 seconds flat. Born on 4 November in 1939 at the city of Bangalore in Karnataka state, Shakuntala Devi is an outstanding calculating prodigy of India. Belonging from a very humbleRead MoreDivergent Thinking Vs. Creative Thinking Essay1061 Words   |  5 PagesRobinson states that divergent thinking is â€Å"not the same thing as creative thinking but that it is an essential capacity for creativity.Milena Segal Many believe that people are born with an innate level of creativity that is later on influenced by the environment in which they are raised. Schools are one of the most influential environments in which people spend an average of eight hours a day. Whether it be a public, private, or home school environment, these early surroundings that childrenRead MoreAnalysis Of Malcolm Gladwell s The Story Of Success 1487 Words   |  6 Pagesrule regarding his being an expert. In his book â€Å"Malcolm Gladwell stated you need to have 10,000 hours in a particular subject to be some sort of expert,† they will often state. The dispute is that, they’re duplicating a misquote from somebody else who has never actually read the book. The 10,000-hour rule is from Gladwell’s book â€Å"The Story of Success† in which if you ever have the chance in reading it I highly endorse the book and suggest you doing so. Here are some examples of Malcolm’s bookRead MoreArt Is A Great And Powerful Form Of Expression977 Words   |  4 Pageshave been immortalized within his paintings. One of his most profound paintings is The Ambassador. ‘This picture memorializes two wealthy, educated and powerful young men’. This painting resides inside the National Gallery in London. Hans Holbein was born in Augsburg in southern Germany in the winter of 1497. He learned how to paint from his father Hans Holbein the Elder. ‘In 1515 he and his brother Ambrosius Holbein went to Basel, where they designed prints, murals and stained glass’. Hans use several

Jewish Divorce Essay - 926 Words

nbsp;nbsp;nbsp;nbsp;nbsp;Although changes have been made to Jewish divorce laws, women are continually being mistreated when dealing with the issues of divorce. In biblical times, there were no assurances that women would be protected when faced with a man who wanted a divorce. Furthermore, women were not allowed to initiate the process by asking for one. As time went on, it was recognized that women needed to be somewhat shielded from actions that her husband could take, which she had no control over. Rabbinic law made four major changes to help the plight of women regarding divorce (Biale p.5). nbsp;nbsp;nbsp;nbsp;nbsp;First, the Halackah requires a Get (bill of divorcement), which limits the possibility of a rash, thoughtless†¦show more content†¦There have been many debates about this clause because the appropriate grounds for divorce are unclear. Some believe that a man can divorce a woman merely because he likes another one better (B. p.74). There is no safeguard against this because it is up to the man’s judgment. The requirements of the Ketubah and the Get may not convince the man to stay married. nbsp;nbsp;nbsp;nbsp;nbsp;The fact remains that on the one hand; a wife could not initiate a divorce without appealing to a Beit Din, and on the other hand may be divorced without her consent. The Talmud states â€Å"A woman may be divorced with her consent or without it†(B. 81). Rabbenu Gershom made a ruling that banned the divorcement of a woman without her consent. Although this is a positive legislation, a Beit Din has the power to revoke it when they deem necessary. nbsp;nbsp;nbsp;nbsp;nbsp;The most problematic law is that while it is not always necessary for a woman to consent to a divorce, â€Å"a man can give a divorce with only his full consent† (Yevamot 112b) (B. 97). It is then up to the courts and the community to try to convince him to give his wife a divorce. Many women have faced this problem of being an Agunah (anchored wife), chained to her husband until he agrees to a divorce. This problem is even more apparent today while religious morals do not always prevail over greedy husbands who wish to bribe their wives for monetary gains. There are too many cases that show husbands refusingShow MoreRelatedHow Divorce Is Affected By The Separation940 Words   |  4 PagesDivorce is never an easy subject, and is hurtful despite the specific conditions. When going through a divorce it is very important to know the effects that it can have on children. Divorce, in most cases, depending on the circumstance, will have a negative effect on children. Some of the results after a divorce can leave a child in short or long term situations. Adults tend to recover and move on to a new relationship, but the effects on children can be more long term (â€Å"Are†). More and more parentsRead MoreThe Effects Of Divorce On Children And Females1554 Words   |  7 PagesTristina Arellanes Mrs. Hanson English 12 4 November 2014 Effects of Divorce The human species has evolved to make commitments between males and females in regards to raising their offspring, so this is a bond (Lancaster). This means that humans were not meant to be with one mate their whole life. People only stay by this tradition so that children can grow up with the bond of both parents and not have to leave full responsibility on one parent. Couples without children, however, stay togetherRead MoreApplying Dynamic Systems Theory Concepts And Ecological Perspectives1227 Words   |  5 Pagesperhaps both. It would be helpful to know why the father doesn’t believe Emma and what he attributes the behavior. The â€Å"problem† has become an even bigger problem with the parents divorcing; the divorce is bitter with child custody issues. The combination of the effects of sexual abuse and the divorce could impede her emotional healing that would modify her behavior. With this in mind, therapy at this juncture may be crucial in determining how Emma develops psychologically as she grows up. ThereRead MoreIssues in Divorce Essay2330 Words   |  10 PagesDuring the Medieval times, when the Catholic Church was as influential as it has ever been, marriages very rarely ended up in divorce. There were many married couples who would end up separated and live apart, but due to the rules of many religions, very few actually went through and became divorced. In present times, things are very different. Divorce rates have continued to climb through the centuries as religion has had less of a pull on people’s lives. More and more couples have entered intoRead MoreBenefits Of A Year New Year898 Words   |  4 Pagesplace on a board the child’s â€Å"credentials† since as degrees, skills, height, and also a picture. So other parents would literally shop around like one would shop for a new dress or suit. Another interesting thing is that divorce really isn’t an option. And even if a couple gets divorce it’s like an unspoken rule that they ha ve at least one child first. Spring Festival better known as Chinese New Year as to be the most interesting part of the culture. These two weeks is the most important time of theRead MoreDivorce Is A Old As Marriage1765 Words   |  8 Pagesâ€Å"Divorce is as old as marriage (Cohen, 2015).† The United States and Spain differ in many ways, one example is the difference in divorce rates among the two countries. The divorce rate in the United States is declining, while the divorce rate in Spain is inclining. Divorce in these countries vary in many different ways. For example, there are different laws, economic problems, and cultural aspects that all affect divorce. Multiple factors contribute to divorce, along with varying differencesRead MoreThe National Council Of Jewish Women Essay2110 Words   |  9 PagesCouncil of Jewish Women has a wide history from the 1890s all the way through 2010. In 1893, Hannah G. Solomon of Chicago was asked to organize the participation of Jewish women in the Chicago Wo rld’s Fair. Hannah and her recruits discovered that they would pouring coffee and doing other hostess duties, they decided to walk out and take matters into their own hands. At the end of the World Fair, Hannah and the accompanying delegate body of women founded the National Council of Jewish Women, changingRead MoreThe 10 : 1-12, The Pharisees Test Jesus1479 Words   |  6 Pages the Pharisees test Jesus by questioning whether divorce is lawful. Jesus first tells the Pharisees to remember what Moses commanded them. Then, he recalls God’s original intentions around marriage by talking about the beginning of time, stating that from the beginning God made male and female to join and become one flesh that no one can separate. Later, the disciples ask Jesus again about this matter. Jesus teaches that if a man or woman divorces and remarries, he or she is committing adultery.Read MoreThe Jewish Culture : An Interesting Combination Of Birth Right And Religion955 Words   |   4 PagesThe Jewish culture is an interesting combination of birth right and religion (Namburg, 2007). One can either be born in to Judaism or can convert (Namburg, 2007). Due to the relationship between culture, ethnicity, and religion, there is diversity within Judaism (Namburg, 2007). There are over 6 million Jews currently living in the United States and its territories (Namburg, 2007). The three cornerstones to the Jewish faith are: G-d, the Torah, and Israel (Namburg, 2007). â€Å"G-d† represents the monotheisticRead MoreCommunity Intervention Against Domestic Abuse899 Words   |  4 PagesChicago. It is working to effect social change for domestic abused women in Jewish communities. Domestic abuse (also known as spousal abuse) is when a partner in an intimate relationship manipulate the other partner by a systematic pattern of coercive behavior. There are multiple forms of domestic abuse such as verbal, emotional, financial, sexual, physical, and psychological. To c ombat domestic violence against women in Jewish communities, they provided multiple free services such as mental health counseling

Girl, interrupted compared with one flew over the cuckoos nest free essay sample

The social and cultural standards of sanity have substantially transformed in the course of the twentieth century. To a great extent, this change can be explained by significant shifts in the public opinion. It should be kept in mind that dominant stereotypes about normality and abnormality often contributed to the marginalization of many people who could easily be labeled as sociopaths or mentally deranged. This paper is aimed at discussing such books as the novel One Flew Over the Cuckoos Nest by Ken Kesey and Susanna Kaysen’s memoir Girl, Interrupted. They are useful because they illustrate the experiences of people who have to stay in a mental hospital. The main characters do not believe that they need the assistance of psychiatrists. In their opinion, they are not mentally impaired. The protagonists do not understand why they have to be controlled or confined in any way. However, these people are forced to believe that they are abnormal. This is one of the details that can be identified. These literary works show that a person, who does not fully conform to existing norms of behavior, can eventually be labeled as insane by medical professionals. This is the main thesis that should be elaborated in this essay. Moreover, it is important to speak about such character traits as honesty, self-doubt, and disregard for authority because by displaying these qualities, an individual eventually becomes alienated from the society. Furthermore, they may be regarded as mentally unstable or deranged. Therefore, the main subtopics should be related to these three qualities that are not tolerated by the majority, and are the main issues that should be discussed more closely. At first, one should mention that the honest expression of one’s feelings, thoughts, or emotions can be confused with abnormality by medical professionals. To a great extent, this theme is explored by Susanna Kaysen. It is possible to identify three important aspects that are related honesty. First, Kaysen shows that openness can be viewed as a symptom of some mental disorder. Secondly, this writer demonstrates that medical workers are suspicious of people who admit their irrational or self-destructive behavior. Finally, this literary work shows how open disagreement with established rules leads to the marginalization of a person. These points can be illustrated with the help of various textual examples. For instance, at the beginning, the protagonist admits that she needs rest and the psychiatrist immediately concludes that she should be hospitalized (Kaysen 8). Susan points out that the doctor â€Å"looked triumphant† when he managed to make her stay in the hospital (Kaysen 8). Apart from that, the protagonist does not deny the fact that she tried to commit suicide, but this honesty is regarded as a sign of mental impairment (Kaysen 17). Additionally, sociologists often argue that mental hospitals can be viewed as coercive organizations that do accept openness (Andersen 7). This is one of the details that should be singled out. By examining this situation, the author wants to show how a person can be marginalized provided that one does not try to conceal their feelings. In his book, Ken Kesey focuses on this theme in his novel. For example, McMurphy openly expresses his sexuality, but this behavior is interpreted as a symptom of deviation. The author also shows that by admitting one’s weaknesses, an individual can eventually can turn into an outcast within a small group. Moreover, such institutions do not tolerate the display of leadership skills. These are the main details that the writer explores. One can examine several situations in order to prove these arguments. McMurphy says that he first had set at a very early age and that since that time he has always been â€Å"a dedicated lover† (Kesey 7). Moreover, the protagonist admits that he enjoys gambling (Kesey 66). In his opinion, there is no reason why he has to conceal this behavior from other people. This is one of his distinguishing qualities because the other inmates are reluctant to speak about their sexuality. Similarly, McMurphy is regarded as a leader by other inmates only because he is not willing to confine the expression of his thoughts and feelings. In turn, Nurse Ratched cannot accept this openness because it prevents her from subduing patients. She adopts this strategy because honesty makes this person more resilient to her manipulation. Overall, Ken Kesey focuses on this issue in order to show that an individual can be easily labeled as insane if he or she does not try to conceal their inner world. Furthermore, Ken Kesey wants to demonstrate that in mental hospitals people were forced into submission. Therefore, one can say that openness is an important theme for each of these authors. These writers are able to show how the abnormality of an individual can be artificially constructed. Yet, this process can be attributed mostly to the dominant stereotypes and cultural norms. In this case, honesty and openness cannot be condemned from ethical or rational viewpoints. This detail should be considered by the readers of these books. Additionally, it is critical to demonstrate that self-doubt, which is essential for critical thinking, can be perceived as a sign of a mental illness. In some cases, this perception can lead to false diagnosis. This theme is examined by Susanna Kaysen. This writer wants to show that a person may sometimes cast doubt on the validity of his/her judgment or worldviews; however, this uncertainty is often confused with mental instability. Secondly, the protagonist cannot fully explain the motives for her actions, but psychiatrists immediately perceive this uncertainty as a symptom of mental instability. Thirdly, this author shows that a person can be placed in an environment where they can be compelled to doubt their mental health. One can refer to various examples in order to illustrate these three points. It should be kept in mind that that Susanna’s mental health is questioned only because of her â€Å"uncertainty about long-term goals† (Kaysen 152). It does not even occur to medical professionals that this uncertainly can be quite normal for an adolescent. Susanna cannot fully explain why she intended to commit suicide. Apart from that, this girl is not longer sure if she can fully retain her sanity; in particular, she says, â€Å"Once Id accepted that, it followed that I might be mad, or that someone might think me mad. How could I say for certain that I wasn’t† (Kaysen 42). This quote is critical for describing the experiences of this main character who does not fully understand the reasons her problems can be addressed only with the help of hospitalization. Overall, Susanna Kaysen focuses on these issues in order to demonstrate that self-doubt can eventually result in the marginalization of a person, which is one of the main issues that can be distinguished. The importance of self-doubt is also explored by Ken Kesey. This author shows that many inmates could have doubts regarding their mental health, but this behavior enables Nurse Ratched to make them stay at the hospital. Secondly, Ken Kesey points out that people often tend to re-evaluate their stereotypes and  worldviews; yet, this change is not always tolerated in mental institutions. So, it is possible to say that self-doubt can be the reason why the sanity of a person can be questioned. The daily meetings organized by Nurse Ratched help to illustrate these points. During these sessions, the patients were prompted to cast doubt on the sanity of one another (Kesey 12). However, this self-doubt is used as a pretext for the hospitalization of a person. Additionally, self-doubt is a quality that McMurphy displays, for example, this person re-evaluates his views on the mental health of people. This is why he says, â€Å"Hell, I been surprised how you guys all are† (Kesey 58). Therefore, the protagonist can cast doubt on his worldviews. However, this critical thinking and self-doubt are not always tolerated by mental professionals (Watson 200). Overall, Ken Kesey strives to demonstrate in the sixties, many psychiatrists were more willing to work with patients who are not able or willing to question their beliefs. This is one of the issues that should be identified. They are important for explaining the main ideas that the writer strives to express. Finally, it is critical to speak about such a topic as the disregard for authority. It is one of the behavioral traits that can be viewed as the piece of evidence which allegedly indicates at a person’s insanity. This is one of the arguments that should be illustrated in greater detail. In her memoir, Susanna Kaysen depicts a person, who is not willing to accept the authority of others without any question. This writer focuses on the experiences of individuals who can be regarded as dangerous rebels only because they do not want to follow the daily routine. Thirdly, these rules cannot always be justified from a rational standpoint. These arguments can be exemplified with the help of academic sources and the situations illustrated by the author. In particular, it is necessary to pay attention to Lisa who proudly tells to others that she is a â€Å"sociopath† (Kaysen 59). To some extent, this diagnosis can be explained by the fact that Lisa is always willing to disrupt the usual routine which is established in the ward (Kaysen 59). However, she is not able to understand why these rules should be imposed on the patients. So, her disregard of authority irritates many psychiatrists. Therefore, Lisa is not afraid of being called a sociopath. Yet, her non-conformity is confused with some mental impairment. This issue is also discussed by scholars who believe that mental hospitals often bear close resemblance to prisons (Andersen 7). Therefore, one can say that Susanna Kaysen highlights important drawbacks in the work of these organizations. These questions are explored by Ken Kesey. First of all, he describes patients who are unwilling to follow the established procedures without any question. Secondly, the writer notes that psychiatrists do not want to deviate from the established routine. Thirdly, the novel shows that the disregard for rule can be punished. These are the main arguments that should be elaborated. At first, one can say that McMurphy is also unable to tolerate the rules established by Nurse Ratched and her colleagues. In particular, the protagonist does not understand why the inmates are not allowed to watch the World Series (Kesey 50). From his standpoint, this restriction does not have any rationale, more likely, this restriction is a mere whim of Nurse Ratched. She does not give any answer to the questions that McMurphy poses, but instead, he is only described as a â€Å"manipulator† by this woman (Kesey 24). In her opinion, this person is mostly concerned about his own interests. This is why McMurphy is willing to dismiss the rules that are not suitable for him (Kesey 50). Finally, Nurse Ratched makes everything possible to destroy the lives of people who are not afraid of disobeying her. In particular, she makes sure that Billy is not able to regain the confidence his mental health. Her actions eventually lead to his suicide. In turn, McMurphy is forced to undergo a lobotomy. This comparison shows that individuals are usually reluctant to take the authority of other people for granted. By examining these examples, the writer shows that many mental institutions are very repressive. In such an environment, very few people are willing to show their discontent with the regulations that are imposed on them due to some unknown reasons. The main problem is that people, who possess the authority, turn such rebels into outcasts or the patients of mental hospitals. This is one of the points that should be made since it is important for depicting the experiences of characters who do not understand why they are forced to be insane. These are the main issues that can be distinguished. Certainly, one should not suppose that disregard for rules is always acceptable. However, the characters discussed in the paper are not willing to accept the norms if they cannot understand their validity. This is one of the distinctions that should be taken into account. Overall, the example discussed in this paper show that a person’s non-conformity can be regarded  as the proof of his/her mental illness. The main problem is that this result can be explained by the prejudices of people. In both cases, the characters described by Susanna Kaysen and Ken Kesey are declared to be insane because they are not afraid to display honesty or self-doubt. Moreover, they are not able to accept the authority of others without any question. These are the main character traits that can distinguish them among others. The main issue is that their non-conformity gives rise to the doubts about their mental health. These literary works are important for showing that the conventional standards of normality can be questioned. More importantly, they demonstrate that the standards of normality are often subjective to the confusion of society. Works Cited Andersen, Margaret. Sociology: The Essentials, 7th ed. : The Essentials, New York: Cengage Learning, 2011. Print. Kaysen, Susanna. Girl, Interrupted, New York: Vintage, 1994. Print. Kesey, Ken. One Flew Over the Cuckoos Nest, New York: Signet, 1963. Print. Watson, Joy. From Stress to Sanity: A Simple Guide to Calm and Empower Your Thinking, New York: Xlibris Corporation, 2002. Print.

OBSTACLES TO THE INTEGRATION OF THE INTERNET Essay Example For Students

OBSTACLES TO THE INTEGRATION OF THE INTERNET Essay INTO AMERICAN SOCIETYGeography 100 OutlineI. Introduction Internet usage is rapidly increasing but serious barriers to widespread integration must be overcome before the Internet is fully integrated into the typical American lifestyle. II. Brief history: ARPANET to Internet to WWWIII. Barriers to widespread Internet use remain to be overcome. A. Internet ComplexityB. EconomicsC. Security IssuesIV. Concerns and HopesContrary to the marketing promises of Internet access providers and computer software and hardware companies, the Internet has not yet revolutionized the world. The spread of Internet usage among persons of different economic, educational, and cultural backgrounds is far from universal, and serious obstacles remain before computerized telecommunications will be as easy, carefree, and widespread as is portrayed in commercial advertisements. Today the Internet is used primarily by an elite minority of the world population. This minority is dominated by companies, organizations and individuals in the United States which have financial and educational advantages enabling them to decipher confusing and cryptic programs, protocols and networks, and to upgrade and replace computer hardware and software regularly as new innovations are developed. Even with these advantages, the Internet cannot become fully ingrained in to American society until considerable improvements are made i!n the usability and accessibility of the Internet in general. Until the Internet becomes simple to use and easy to access it will not become as integral a part of American culture as other innovations like the television, telephone, or microwave oven. The Internet, as defined by Newtons Telecom Dictionary, is a computer network which joins many government and university and some private computers together over phone lines.While this may be an accurate definition, it is hardly one that most people will understand, and it is already outdated. The Internet (capitalized) is a series of telephone lines and connections that spans the globe, allowing people in different cities, counties, or nations to send and receive electronic files, documents, messages, and other information almost instantly to anyone who has a computer and a modem. The modern usage of the Internet for entertainment and private messaging is a dramatic removal from its original intended use. In the late 1950s the United States Department of Defense grappled with the problem of making a decentralized computer network so that it wouldnt have a single point of failure, a centralized network hub which could be targeted and disabled in the event of nuclear attack. This expe riment, administered by the Defense Advanced Research Projects Agency (DARPA), became known as the ARPANET. Development of the ARPANET began during the 1960s and continued through the 1980s. As early as 1977 other networks were linking to the ARPANET to transmit and receive data. Then the 1980s brought rapid and important changes to the project. Advances in computers, networking, and other digital technologies allowed more and diverse groups join the growing assortment of connected networks. Transmission protocols were standardized, and European networks were created!and implemented for electronic mail. In 1983 the United States military broke away from this rapidly expanding internet. ARPANET was split into ARPANET and MILNET, and the latter became integrated with the Defense Data Network created the previous year.After this important change, the evolution of the Internet accelerated until ARPANET was no longer needed to maintain the network and was allowed to expire at the end of 1989. Even with the rapid expansion of Internet usage, it was not without flaws, many of which remain today. It was originally designed for use by military and academic communities. Most of the interaction on the Internet was restricted to text based, or command line interfaces which many people find difficult to use. This led to the development of a graphic user interface (GUI) for the Internet: the World Wide Web (WWW). The WWW has revolutionized the Internet in much the same ways that the Macintosh revolutionized personal computers in the 1980s . The WWW uses pictures and hypertext links to allow for more intuitive navigation of documents and data. The non-linear nature of hypertext allows people jump from one document to another easily, even if the jump is to a document on a computer located halfway around the world. Life After People Sample EssayYet, for all its troubles and difficulties, the Internet may be able to live up to its promise of a encouraging a true social and cultural revolution. Education could prosper from increased use of the Internet. On-line educational libraries, databases, and courses are becoming more common, making it possible to receive training and perform detailed research more easily than ever before in history. These resources could be used to increase educational levels and improve the depth of knowledge for many citizens. Enhanced convenient communication between people with different beliefs and backgrounds could lead to greater understanding and tolerance of the rich diversity of our cultural components. In time it is possible that it could even lead to a true democracy where each individual could directly contribute to the decision making processes governing our nation and our world. Instead of electing representatives for cities, counties, and states, each citizen could represent him or her self. The full impact of the Internet upon America cannot and will not be known for years, possible decades yet to come. It is a new technology with the potential to restructure American lifestyles in as dramatically as the Industrial Revolution did in the late 1700s and early 1800s. Based upon current trends, it is likely that the Technological Revolution will inspire as much pain, confusion and chaos as the Industrial Revolution did in its day. There is much work to be done and many problems to solve, yet I am willing to add my opinion to the host of others and say that within the next ten to twenty years most or all of the obstacles and barriers discussed above will be resolved, and the computer with its Internet connection will become as common a piece of Americana as the telephone, television, and microwave oven are today.

Black Holes Essays (3657 words) - Galaxies, Black Holes,

Black Holes Table of Contents I. What are black holes? II. Where do they come from? III. Interesting facts about black holes. IV. How are they discovered? A. X-ray Emissions B. Exotic Energy Sources C. Star speeds D. Masers E. The Baseline Array F. Hubble Telescope G. Satellites V. Quasi-Stellar Relations VI. Locations A. M87 B. Milky Way C. Andromeda D. E. NGC 6240 F. A0620-00 What are black holes? Black holes are the remains of a massive star that has collapsed and shrunk to a tiny point in space. They have all of the gravity of the star concentrated into that point. Black holes are difficult to see because they cannot be seen. They cannot be seen because they are spinning faster than the speed of light and light cannot escape from them. They can be compared to a giant vacuum cleaner, they suck in anything that gets near them. Where do black holes come from? Black holes are formed when giant stars run out of fuel and are overwhelmed by their own gravity. When this happens they cannot keep from collapsing. After stars collapse, they start rotating and as they are spinning, their gravity becomes stronger causing them to shrink. As the object becomes smaller, it starts spinning faster and faster. Using a small black marble as an example of the size that Earth would become if it collapsed and became a black hole, Todd R. Lauer, of the National Optical Astronomy Observatories said, " Black holes are very messy eaters. If you took that marble to an 'all-you-can-eat buffet' allowing it to consume all the matter around it, the feeding frenzy would produce as much radiation as the Sun." Research indicates that black holes may have existed at the beginning of time. Black holes are so dense that not even light can escape. Looking towards a black hole, the stars behind it would appear out of place because black holes distort light. The immense gravitational pull of black holes is thought to be responsible for the swirling masses of stars in spiral galaxies throughout the universe. Gravity in a black hole should be able to pack stars in so tight that the intensity of the stars' light would drastically increase towards the center of gravity. Everything falling into a bla! ck hole loses its identity, you couldn't tell if it were a satellite or a T.V. set that fell in. Dr. Fred Chromey of Vassar College in New York said, " Black holes are the easiest way to explain some of the strange things that are going on in some of the galaxies." Research indicates that if a black hole formed, it would eventually evaporate but it would take millions of years. Earth's escape velocity, the speed it takes to escape the pull of gravity, is 11 kilometers per second. The escape velocity of a black hole is 300,000 kilometers per second, which is faster than the speed of light. If Earth's diameter shrank to less than 1 centimeter, the escape velocity would exceed the sped of light, the escape velocity of a black hole. Anything can become a black hole if you compress it enough. How are black holes located? Black holes technically can't be seen, but they give off many clues to their location. Signs of many black holes have been located during normal observation of other space objects. Abnormally high levels of X-rays and gamma rays are the most common clues, but other exotic energy sources are also good clues. Astronomers have also located black holes by studying the speeds of swirling galaxies. If large objects are moving at very high speeds astronomers usually try to track their orbits and try to locate a central object that could be the source of the gravity. Another clue to the location of black holes are masers. Masers are the cosmic relatives of lasers. They are water molecules orbiting black holes that capture and amplify radiation and send it back out into space. Masers are usually located in the accretion disk, the swirling cloud of gases above a black hole. Some masers have been clocked traveling over 650 miles per second. Many types of equipment are used to locate black holes. One type of equipment is called the Baseline Array. The

Ionic Essays

Ionic Essays Ionic Essay Ionic Essay Define and describe ionic and covalent bonds. An ionic bond is a type of chemical bond formed through an electrostatic attraction between two oppositely charged ions. A covalent bond is the chemical bond that involves the sharing of pairs of electrons between atoms. A compound is made when two or more atoms form a chemical bond, linking them together. The two types of bonds are ionic bonds and covalent bonds. In an ionic bond, the atoms are bound together by the attraction between oppositely charged ions. If the electron is shared equally between the atoms forming a covalent bond, then the bond is said to be nonpolar. An electron is more attracted to one atom than to another which forming a polar covalent bond. Ionic bonds are formed between a cation and an anion. Pure ionic bonding cannot exist: all ionic compounds have some degree of covalent bonding. An ionic bond is considered a bond where the ionic character is greater than the covalent character. The larger the difference in electronegativity between the two atoms involved in the bond, the more ionic the bond is. Bonds with partially ionic and partially covalent character are called polar covalent bonds. Ionic bonding is a form of no covalent bonding. Ionic compounds conduct electricity when molten or in solution, but not as a solid. They generally have a high melting point and tend to be soluble in water. The stable balance of attractive and repulsive forces between atoms when they share electrons is known as covalent bonding. For many molecules, the sharing of electrons allows each atom to attain the equivalent of a full outer shell, corresponding to a stable electronic configuration. Covalent bonding includes many kinds of interaction, including ? -bonding, ? -bonding, metal-to-metal bonding, agnostic interactions, and three-center two-electron bonds. The term covalent bond dates from 1939. The prefix co- means jointly, associated in action, partnered to a lesser degree in essence, means that the atoms share valence. Molecule H2, the hydrogen atoms share the two electrons via covalent bonding. Covalency is greatest between atoms of similar electronegativity. Covalent bonding does not necessarily require the two atoms be of the same elements, only that they are of comparable electronegativity. Although covalent bonding entails sharing of electrons, it is not necessarily delocalized.

United States Presidential Election Essay Example | Topics and Well Written Essays - 1000 words

United States Presidential Election - Essay Example Still, there is only one of these candidates that has the credibility, honesty, and vision necessary to lead our country through these difficult times. Barak Obama can help heal this nation's legacy of discrimination, speak credibly about a peaceful future for out great grandchildren, and lead our country with the vision needed to assure a peaceful and prosperous future for all Americans. The election of Barak Obama to the office of the presidency could help to begin to erase the centuries of oppression and discrimination felt by African Americans left behind by the legacy of slavery. African Americans have been denied education, employment, and opportunities in America for over 300 years. Electing Barak Obama would show that America is finally ready to put aside race and begin to heal our nation's deepest wounds. There is significant evidence that the country still has racist attitudes. The Democratic primary has had race as a central issue as we see overwhelming numbers of blacks supporting Obama, while Clinton's supporters are a majority white. White voters fear the possibility of a black candidate taking the White House. Yet, these fears are unfounded. The election of Obama will not ignite a race war or cause centuries of resentment to boil over into recriminations against the white power structure based on race. Instead, it will give African Americans the show of respect and dignity that we value as a people and profess as a nation. Barak Obama should be elected president because he is the only candidate that has the credibility to guide our country into a peaceful future. While the other candidates speak of their desire for peace, Obama is the only one that has based his decisions, actions, and rhetoric on the philosophy of peace. John McCain openly supports the War in Iraq and has been an outspoken proponent of an escalation in troop levels in Iraq. Clinton, while she calls for an immediate withdrawal, voted for the war and has done little as a US Senator to lessen the prospects of continued involvement or hasten the possibility of peace. Our foreign policy is contingent on having other countries trust that our words and intentions will measure up to our actions. Without trust, other nations would only tentatively support our efforts and would remain cautious when we spoke of a desire for peace. However, Obama's initial, and consistent, stand against the military action in Iraq can be depended on to be genuine . The confidence that other nations place in our true intentions could bring them into the philosophy of peace and insure greater cooperation with our efforts to create a free and peaceful planet. The social structure of America is in such a state of chaos that it will require a president that has a solid vision for the country's future to be able to be an effective leader. America is polarized on several hot button issues such as abortion. Obama has the ability to reflect America's respect to the right of privacy, while assuring the rights of the minority are protected. His pro-choice stance reflects the ideology of a majority of Americans. America also has the social ills of poverty and inadequate health care that divide our nation. It will take more than billions of dollars and massive federal programs to solve our nation's problems. It will take a leader that can defuse the polarization on the emotionally charged issues, such as abortion, and bring about a sense of unity to the country. America needs a leader that has a focused vision of what our

Apostolic Christianity Research Paper Example | Topics and Well Written Essays - 750 words

Apostolic Christianity - Research Paper Example As well as being a powerfully important time with respect to the early growth of the Christian faith, this time period is also responsible for providing all of the works of the New Testament. As such, this period is of significant importance both historically and doctrinally as the foundations of Christianity were defined and the early church formed and differentiated itself in many profound ways. However, beyond a merely historical or theological approach, the study of early apostolic Christianity has taken on a greater relevance of late due to the fact that many scholars are arguing for Christianity to return to a more apostolic model such that the very fundamentals of the Christian faith would be preserved in a real and recognizable way.One of the most important aspects of defining and understanding the historical nature in which the early church operated is attempting to understand the way that its structure worked. This is of special consideration for Biblical scholars and theol ogians who seek to rectify the views of how the individual apostles saw different topics and how they worked to rectify these view within the structure of the early church. In a phrase, the study of this juxtaposition can be called a form of conflict resolution. As certain figures in the early church, notably Peter, were quick to speak and slow to listen, understanding the way in which such figures sought the church’s advice and guidance in seeking to resolve a given issue is of extreme importance (Engelke 2009). This fact is especially important to those that wish to draw a level of inference to the current time, as well as the current individual, with respect to how issues are brought in line with the church by way of the scriptures. As such, understanding the actions, decisions, theology, and conflicts/resolutions that occurred in the early church is a fundamental way in which individuals and theologians can work to understand parallels in the way in which current church doctrines coalesce with those that were implemented and practiced by the early church. Several distinct schools of thought exist with relation to this. As described by Alistair McGrath in his book Single Source Tradition, these methods of interpretation include: single-source tradition, dual source tradition, and a total rejection of tradition (McGrath 1999). As the title of the book implies, McGrath focuses on the single-source tradition as a means of explicating and understanding the way in which the early church operated. Such single-source tradition relies on an understanding of the apostolic Christianity and the traditions that the apostles practiced as a way to contextualize and understand certain precepts and meanings from a theological point of view. Such a historically relevant theological approach demands that the user understand key concepts, beliefs and historical factors as a means of implementing these to better the Christian experience currently. As such, one of the most interesting components of such a means of analysis is not the fact that it places theological research within the context of history but it necessarily requires the current church and individual to reacquaint himself/herself with the fundamental

Strategic Marketing Research Paper Example | Topics and Well Written Essays - 2750 words

Strategic Marketing - Research Paper Example Before getting into the issue of knowing whether marketing is a constraint on innovation, we should first get to know and evaluate the basic purpose of strategic marketing. So starting with strategic marketing, it is that sort of marketing which the organizations and companies use in order to create such plans for the company which should not only be able to satisfy the customers’ needs and demands but also increase the productivity and profitability of the company. Now here it should be noted that productivity depends on the satisfaction and retention of customers of the company. When the customers will be satisfied from the products of the company, they will work as a source to attract more customers for the company and as a result, the productivity and the profitability of the company will increase. As we know that when we get a customer, we get one customer, but when we loose that customer, we loose a hundred customers. So, such a marketing plan should be implemented which should not only retain old customers but also should be able to attract more customers. All these methods have a significant importance in marketing of a company’s strategic plans. And they have really proved to be successful for various organizations for the purposes of customer retention and increased productivity and profitability. Tybout and Calkins (2005) found that every organization should typically create and develop a well written strategic marketing plan which should be able to promote the innovative products of any organization. Not only that, it should also be able to relate the implementation strategies regarding those plans. Scott (2007) found that innovation helps an organization in achieving dominance in a competitive market and suitable marketing strategy is always a key towards a successful innovation. Shilbury, et al., (2003) found

Strategy and Creativity of Halo Coffee London

Strategy and Creativity of Halo Coffee London STUDENT NAME: PHAMGIA HUY TRAN 1.1 Threat of Substitutes: High Current: Although coffee market is a growing rapidly, tea continues to be the leader of the hot beverage products. There are other beverages which are used, enjoyed and supported by many people instead of coffee such as: fruit juices, water, soda, energy drinks etc. Consumers do not have to pay any cost when they switch from coffee to substitutes, which may increase the threat. Future: Since coffee and coffee bean are the only products of Halo, their target customer market is really limited. Nowadays people have more choices of their beverage, especially the hot one like tea or milk, which are much healthier than coffee. In the research of the share of hot beverages consumed most often by individuals in the United Kingdom (UK) in 2015, evidence has showed that 44 percent drink tea most often, followed by 21 percent who drink instant coffee (Statista, 2015). 1.2 Intensity of Competitive Rivalry: High    Current: The industry has a monopolistic competition and Nestlà © Group is dominating the largest market share especially by their two brands Nespresso and Nescafà ©. Other competitors also have a remarkable markets share. Consumers do not have to pay any cost for switching to other brands, which creates high rate in rivalry. Because the industry is mature with low growth rate, there is the predictable retaliation from well companies against each others for brand equity, resources, important locations and price competition due to all of them looking for increasing their market share from established firms. Future: Since B2B is the maily target market of Halo, their market is too narrow and it is possible to lost their market share easily to others brands which are more popular. Nespresso and Nescafà © have been widening the market share to B2B market. According to Nestlà © Nespresso S.A (2016),   Nespresso has formed partnerships with prestigious culinary organizations and chefs around the world to interact and share viewpoints with key players in the industry such as: Served by over 780 star-rated chefs or equivalent, served by 15 major airlines including: Cathay Pacific Airways, Qatar Airways and Emirates Airlines, Swiss International Air Lines, Etihad Airways. Halo is now facing the threat of losing their business partners to bigger brands like Nespresso. 1.3 Difficulty in supplying Current: Purchasing coffee is not a straight forward process and often purchasing direct from a grower can create problems further down the supply chain. This can be a serious problem because Halo cannot have a stable coffee resource with high requirements from the local famers and growers. Future: Climate change- Less suitable land for coffee: Droughts in a long period of time, increased temperatures and heavy rains are the main factors that make harvest seasons suddenly change without any reason and therefore not able to be predicted. It is estimated that the areas suitable for coffee cultivation will decrease substantially by 2020 (CBI, 2016). The underlying drastic changes in the suitability of land for coffee production are having adverse effects (Coffee Barometer, 2014). This will effect highly and directly to the resources of Halo from their suppliers. 2.1 Assumptions and assumption reversal Assumptions about Halo: Halo sells only coffee and coffee beans Halo has 2 ranges of products available only online: Halo Signature and Halo Speciality and target customers: B2B, home-coffee drinkers. Halos suppliers are from South America Reverse each assumptions: Halo has other products Halo coffee products are various and sold in coffee shops or retailers, customers are diversified Halo supplies itself How to accomplish those reversals: Halo has other products According to the identified issues mentioned above, people now have a huge number of choices for their beverage. It is considerable for Halo to produce and develop other kind of drinks than coffee such as soft drinks or energy drinks, especially tea due to the taste of consumers. Nespresso and Nescafà © are just two of different brands from Nestle beside others drink brands like Milo, Nestea and Nesquik. With this strategy, Halo can get benefits from the non-coffee drinkers, which is a very wide and profitable market. However, this is also a mature market with big brands dominating like Pepsi, Coca-cola, Monster, Red bull. If Halo decides to be a new entrant into a new market with different products than coffee, Halo need to start over again from the market research as well as marketing research. This is not recommendable for Halo to spend their resource into a mature market like soft drinks because Halo is still facing difficulties in remaining and increasing their own coffee marke t share. Halo coffee products are various and sold in coffee shops or retailers Currently, Halo has served only their coffee with 2 ranges of products available only online: Halo Signature and Halo Speciality. This may creates a limit of choice for customers who want to enjoy a new taste or their personal one. Instead of providing only 2 ranges of products which are Halo Signature and Halo Speciality, Halo should create more different tastes of coffee, or especially let the customers choose and mix the ingredients to create their own personal taste. This special service will make Halo unique and will satisfy a number of customers who do not like the 2 old ranges of products in the past. To make this service possible, Halo should open their coffee shops chains or retailers because this will make Halo more accessible to everybody than the online business way. Customers will find it more convenient and interested to create and have a cup of coffee with their personal taste rather than the old online way. About the old online way, Halo should develop their website t o make it more attractive and home-coffee drinkers can also choose and mix the ingredients to create and order coffee as well. This option is highly suggested because it not only solves the limit of target customers, but also makes Halo become famous for the special service. To follow this way, Halo needs to carry out more research and test to produce new coffee products or new ingredients so that customers will have a variety of choices. Halo supplies itself Although the bargaining power of the suppliers has been limited, Halo cannot control the negative effect from climate changes on the crops as well as the resource. It is predictable that the areas suitable for coffee cultivation will decrease substantially by 2020 (CBI, 2016). In order to have a stable resources, Halo can supply itself by creating an area in the UK that have a same condition to South America to grow coffee beans. By modern technology, it is possible to build a technical farm with modern equipments can make the same weather conditions and import the soil from South America. In addition, Halo can apply some technique skills in growing coffee beans to make sure that they can harvest coffee beans all around the years. This option prevents Halo from the risks of supplies from South America, which is too far and cannot be control well, provides a stable resource for Halo to sell 12 months a year. However, it will cost a lot of money to set up a modern farm like this and it will usually take 4-5 years for a coffee tree to start producing coffee which is a long time. This option is not recommendable because it costs a lot of time and money and it is not suitable for a small company like Halo for now. 2.2 SCAMPER Substitute o To compete with other beverage brands, Halo can develop more different types of products like tea, soft drinks, mineral water, which are all substitutes. However, these products are in mature markets so it will be hard for a new entrant like Halo to have market share. Halo can choose and take coffee beans from suppliers in closer areas instead of South America to reduce the shipping cost, but the quality of coffee beans may be reduced as well because the soil and the weather in closer areas are not the best to grow coffee. It is possible to build a modern farm in the UK with the same climate and soil condition to South America to grow, harvest and supply for itself, but it will cost Halo a huge number of money and time to carry out this plan. Combine o Halo should run the business both online and offline as the same time. Opening coffee shops chains to introduce product directly will help Halo become more recognizable and increase image of the company. Doing just-in-time system service, especially online to reduce flow times within production system as well as response times from suppliers and to customers. Making more ranges of coffee to give more choices to the customers, or providing them a special service that let customers create their personal coffee taste. This can increase Halos brand and the company will be more popular to everyone. It will take time and money to carry out researches for new coffee or ingredients. Adapt o To reduce the threats from substitutes and rivalry, Halo needs to diversify their coffee products to attract more customers and key partnerships. This will help Halo to gain market share and compete with other competitors. When this trend nowadays is taking care of the environment, Halo should take advantage of their biodegradable capsules, which is one of their strength to increase the companys image. Modify o Halo should widen the ranges of coffee products to be more accessible because customer will have more choices than the 2 old ranges. Halo should increase the use of the biodegradable capsules to gain good impression from the society. Put to another use o Halo can benefit from the used coffee beans by selling the coffee grounds to some organizations that take care about beauty to produce cosmetic or sell coffee grounds to farmers because it is good for the soil. This can save a lot of money for Halo as well as recycle the coffee grounds to protect the environment. Eliminate o Halo is lack of target customers as well as diversification of product ranges, so they need to improve more things, not eliminate. Reverse o Currently, Halo has 2 ranges of products available only online: Halo Signature and Halo Speciality and target customers: B2B, home-coffee drinkers. This may creates a limit of choice for customers who want to enjoy a new taste or their personal one. Instead of providing only 2 ranges of products which are Halo Signature and Halo Speciality, Halo should create more different tastes of coffee, or especially let the customers choose and mix the ingredients to create their own personal taste. This special service will make Halo unique and will satisfy a number of customers who do not like the 2 old ranges of products in the past. To make this service possible, Halo should open their coffee shops chains or retailers because this will make Halo more accessible to everybody than the online business way. Customers will find it more convenient and interested to create and have a cup of coffee with their personal taste rather than the old online way. In conclusion, the most realistic and effective strategy for Halo to solve their issues and get more market share is to provide more choices of coffee products and provide coffee shops and retailers with special service. What is the company selling? Coffee and coffee bean What is the benefit of using it? Coffee with your personal taste Who is the target customer for this product or service? People who want to have a best cup of coffee with their own favorite taste REFERENCE Statista. (2015) Hot beverage consumption by type in the United Kingdom (UK) 2015 https://www.statista.com/statistics/466550/hot-beverage-consumption-by-type-in-the-united-kingdom-uk/ Nestlà © Nespresso S.A., Corporate Communications. (May 2016) Nespresso business to business https://www.nestle-nespresso.com/asset-library/documents/nespresso%20-%20b2b%20backgrounder.pdf Nestle. (2016) http://www.nestle.com/brands/drinks Equal exchange. (2016) From bean to cup http://equalexchange.coop/products/coffee/steps CBI- Ministry Of Foreign Affairs. (2016). Which trends offer opportunities on the European coffee market? Retrieved from: https://www.cbi.eu/market-information/coffee/trends/ CBI- Ministry Of Foreign Affairs. (2016). How to do business with European coffee buyers Retrieved from: https://www.cbi.eu/market-information/coffee/doing-business/

What Dilemma Did to Him :: Free Essay Writer

What Dilemma Did to Him We realize our dilemma goes deeper than shortage of time; it is basically a problem of priorities. We confess, We have left undone those things that ought to have done; and we have done those things which we ought not to have done. Charles E. Hummel. In a time of national dilemma what better way then a good book about over coming a dilemma. â€Å"The Crucible† By Arthur Miller does just that you could almost center the word dilemma around Arthurs’ character John Proctor. Only Miller could show how dilemmas reveal much about some persons personality or how it affects the lives of all. The Salem witch trail well there’s a dilemma and for Proctor as soon as he got over a dilemma wham bam another one is thrown into to his face. How do you describe John? Well he’s a simple man, stay out of his business and he’ll stay out of yours. As soon as the girls of Salem get busted of â€Å"witchcraft† John faces the first of many new events that would show John as more then anyone would have thought. When Abigail tells Proctor what really was going on in the woods that night, â€Å"We were dancin’ in the woods last night, and my uncle leaped in on us. She took fright, is all.† the right thing for everyone would be for him to tell them all the truth about what happened. If it wasn’t for the fact that John himself was no angel: Stopped going to church, and the big thing that makes everything that much more complicated is that Abigail and John who is a married man have had tender moments. Now how can he rat her out without busting h imself in an act that would kill his wife’s heart and muddy his name. So he does what any man would do, nothing, nothing at all just goes home and leaves it to the towns people. Well so far Mr. Proctor doesn’t sound much like a guy I like too out with but this story is only just begun. Not soon after John goes home to his wife, pushing the whole thing out of his mind. Was this the right thing to do for him or for the town or really for anyone involved in this stupid lie this was a dilemma only he could make right and everyone is involved in it is affected in a different way but most their very lives relied upon the truth Proctor knew.

The Challenges between a Muslim and non-Muslim after 9/11

There is tremendous tumult of voices after the news was aired. The media was centered on the busiest city of the world – New York. Even today many have not failed to raise a pen, even poets, artists, students and professionals, the unlearned and learned all are in awe. The sad destiny of those who perished at the Ground Zero can not be erased in memory and much more to those who were left behind. These are the Muslims and non-Muslims who still survived but are now living in the ashes of indifference, of terror and pain. Many are written about the issue but the three articles of Aidi, Marty and Asani is worthy to be discerned.The first article challenges plurality and the other speaks about fundamentalism and the last one equates Pan-Africanism to Islam. All of which are beliefs not only in terms of religion but a very specific knowledge by which man go through life which transcends his earthly existence. More than seven years ago, The Ground Zero boasted for its twin towers, e ach earthly dominion rested on their laurels, there could be havoc around on some parts of the world but a non-Muslim and a Muslim could occupy the same space without qualms or pretence.After the 9/11 when thousands of American citizens were slain, killings had also begun to the so called perpetuators akin. Vehemently, even if sin is personal the debt would be somehow carried on to the next generations. Man by destiny always inherits the sin of his first parents, as any good works are wagged which serves as inspirations for the younger ones? The challenges that Muslim and non-Muslim faces today is on how each one of them foster universality among their many diverse beliefs and how to remove the fears that those beliefs brought about which was clouded by the strand of hatred and ignorance.Today, co-existence between a Muslim and non-Muslim presupposed a barrier an unequal yoke so may say. The catastrophe left a mark of indifference that is antagonistic to both and it is no longer the hues we talked about but the creed of one nation between another. Succinctly, Muslims are even called the new niggers of today’s world of discrimination (Aidi, 2002). Moreover, it is not easy to justify pain because in the last analysis it is an evil that must be eradicated by all costs.It is only divine wisdom that can only justify pain and somehow alien to an understanding of a regular man. To the Muslims, a life well lived will serve as an example that his belief is not erroneous and he in his own belief wishes to co-exist with others. His belief in the Quran in the days that will come will be a challenge of its authenticity that the â€Å"noblest among you is the most god-fearing of you. (Quran 49:13). † Essentially when we say god-fearing man is the respecter of truth.Muslims, young and old is challenge by the world to live by its faith, and if god-fearing why the erroneous doctrine of that lone killer pilot blown in a blaze those two Manhattan skyscrapers? When in Quran 111 God is a respecter of freedom. God created man differently so that they may know and understand each other (Asani, 2003). The Muslims who have submitted to the truth has a great relevance to show the world the real essence and truth of their beliefs. They are the ones who should stand up and defend their faith on those who uses religiosity for personal gains and politics.Non-Muslims on the other hand, must seek the truth in defiance of prejudices and other extremes, with his Muslim brothers he must defend peace and pluralism that the country had earnestly guarded throughout the centuries. The Americas should test where he’s ground stand, if it is solid and firm and if its faith still rest in God. Non-Muslims, Christians and non-Christians and even due to ignorance are disbeliever of God, in the virtue of wanting to exist he must also be respectable to the life of others behaving in a fashion that still welcoming even in the face of odds.Martin Marty elaborated in his work â€Å"the Future of World Fundamentalisms† that we must make eschatological verifications or reaffirm if a movement does not lead to a polity that runs on compromises or any revivalism or reactivation of a militant Islamic tradition (Marty, 1998). Reactive agents according to Marty are inconspicuous, adaptive and improvisatory but are directly assertive. It is good to know what is under those rubrics of belief, whether that so called useful knowledge does not disdain its members of uncongenial acts worthy of suspicion.It is always good to know the wolf inside the sheep skin because a terrorized world can not afford to make the same mistakes again. Muslims and non-Muslim have one in common and that is to decipher the truth not only in terms of their religiosity and beliefs but on how each and every one lives a life of normal existence. The greatest challenge for the Muslim and non-Muslims in the post 9/11 is to unite in bringing this world to peace so the lives lost in the catastrophes are not wasted. Both must survive the struggle to be whole again in the fight of terrorism.Each one in whatever state in life must still nurture the gift of patience and kindness despite of confusion that is going on in this world. Man’s religion may have existed since civilization began and the only real truth about it was that the difference between a supernatural and human beliefs. Human beliefs tend to materialism and are bounded by space and corners while supernatural beliefs, leads to freedom and love. In fact, love is the only thing that stands still when all else has fallen.And only a true religion bears this sign. Charity removes obstacles, it builds bridges and any learning that is void of this elementary truth is a deceit. This is a great challenge not only to Muslims or non-Muslims to non-believers or future converts but to the whole world at large. Love makes a great difference to what is it that differentiates a human from a beast form and a goodish from a noble being. For a Muslim and a non-Muslim, there is no reason to fear because in their hearts the truth is already been written.

Case Study

Case Study The topic chosen for this case study is cross cultural communication (CCC). This occurs in an environment consisting of English speakers and Greek speakers. An interesting thing in this context is the miscommunication aspects due to cultural differences in the realms of non-verbal communication (Gupta, 1998).Advertising We will write a custom case study sample on Case Study Cross Culture Communication specifically for you for only $16.05 $11/page Learn More Personal observation on this issue has revealed the disparities that exist amid cultures in the realms of communication and other relevant provisions. The use of non-verbal forms of communication is pertinent in this context as evident from the observations made (Mayers, 2008). Researching on this topic has revealed a lot in the communication arenas despite the challenges (Friginal, 2009). The data collected from various sources as well as the literature review conducted demonstrate the variability that exists in the communication aspects (CCC). Additionally, this data is usable in unveiling the patterns of behavior relevant in this context (Lewis, 1999). Consequently, the concepts attained from this study will be used to uncover the relevancy of non-verbal communication and how such issues can distort appropriate communication among people in a similar environment (Mattock, 2003). The underlying questions in this study incorporate; What are the cross cultural impacts on the non-verbal communication? Why is their massive misunderstanding during cross cultural communication (non-verbal)? Is it possible to minimize misunderstandings during the cross cultural communication? What are the common trends in this study with regard to cross cultural communication? Data Collected The data was collected through personal observation on how individuals from varying cultures communicate non-verbally and the characterizing misunderstandings in this context (Reynolds Valentine, 2011). Most of t he participants were immigrants from Greece; nonetheless, the conversations were observed instinctively as they occurred. The analyzed data has emerged from 10 observations made regarding the study. Sample of the data collected Nonverbal conversations (translated verbally) between English speakers and Greek speakers (10 participants) 1: Jeff (an English speaker) inquiring some information from Kretez (a Greek native)Advertising Looking for case study on communication strategies? Let's see if we can help you! Get your first paper with 15% OFF Learn More J: Kretez, do you know who took the keys for inner doors of the library? K: Ok, I am coming J: Do you really understand my question? K: I think the teacher will come soon 2: Jeremy (an English speaker) instructing Grito (Greek speaker) on how to turn on a computer J: Grito, press on the power button, it is right on the corner G: (looks stranded but compelled to talk) Mmm†¦ should I stand up?Advertising We will write a custom case study sample on Case Study Cross Culture Communication specifically for you for only $16.05 $11/page Learn More J: I am asking you to turn on the computer, are you ignorant? G: I saw the book; its cover had an image of Chinese president (Jeremy perplexed and switches on the computer by himself) 3: Paul (English) informing Galez (Greek) about the following week’s sports event P: Galez, are you aware of the next week’s games? G: I think the movie was very interesting. Mmm†¦ it took almost three hours (he smiles to Paul) P: We have important games next week and we need strong participants. G: I participated in the last Olympic Games in BeijingAdvertising Looking for case study on communication strategies? Let's see if we can help you! Get your first paper with 15% OFF Learn More 4. Phillips (English) asking Carlito (Greek) to help him carry a box P. (looks stranded as the box is too heavy. He sees Carlito passing by) Hey man! Lend me a hand here? (To mean help me) C: I am fine†¦ (Extends his hands as if he wants to greet Phillips) P: Let’s carry this box together if you don’t mind C: I will be OK at home (walks away) 5. Christine (English) asks Tyrra (Greek) for proper direction to the principal’s office when he first visited the school C: Where is the principal’s office? T: (stranded)†¦ should I come? C: I want to see the principal, where is his office? T: Some pupils are playing in the field; I am yet to join them (he walks away while Christine seeks help from another person) 6: Jimmy (English) asks Fridriq (Greek) his hobbies J: Fridriq, what do you like doing most when you are free? F: The schools will close this summer, are you aware? (Thought Jimmy asked him on the school closure) J: Your hobbies please†¦! F. I don’t need to play now, I must revise for exams 7: Chalton (English) inquires Wandete’s (Greek) performance in last semester’s exams C: Wandete, how did you perform last semester? I hope it was wonderful? W: I have not registered this semester (unaware of the asked question) 8: Dancan (English) seeks Tewuli’s (Greek) support on his bid for students’ leadership D: (Smiles) I am going for chairmanship, I need your support please T: Mmm†¦ I don’t think I will come to class today; I have not completed my project 9: Vincent (English), as the head of department, warns Garry (Greek) against his conducts in school V: (looks stern) Garry, your conducts have been wanting lately. You have to change before severe actions are taken against you G: I know I have not completed my school fees, but it will be paid soon 10: Duke (English) asks Tunga (Greek native) for a bottle of water D: I am quite thirsty, can help me with that bottle of water T: Our group work will be over soon (stares at Duke thinking he has answered him correctly) Conclusion The entire data (observations made) indicate that there is a massive miscommunication between the participants (Stringer Cassiday, 2009). This occurs due to cross-cultural disparities that affect their ultimate nonverbal communication efforts (Gudykunst, 2003). References Friginal, E. (2009). The language of outsourced call centers: A corpus-based study of cross-cultural interaction. Amsterdam: John Benjamins Pub. Co. Gudykunst, W. (2003). Cross-cultural and intercultural communication. London: SAGE. Gupta, N. (1998). Crosscultural communication: Global perspective. New Delhi: Concept Publications. Lewis, R. (1999). Cross cultural communication: A visual approach. Hampshire: Transcreen Publications. Mattock, J. (2003). Cross-cultural communication. London: Kogan Page Limited. Mayers, C. (2008). Turn-taking in cross-sex and cross-cultural communication. München: GRIN Verlag GmbH. Rey nolds, S. Valentine, D. (2011). Guide to cross-cultural communication. New Jersey, NJ: Prentice Hall. Stringer, D. Cassiday, P. (2009). 52 activities for improving cross-cultural communication. Massachusetts, MA: Intercultural Press.

The Pentium 4 Processor and NetBurst Micro-Architecture essays

The Pentium 4 Processor and NetBurst Micro-Architecture essays The Pentium 4 processor is designed to deliver performance across applications where end users can truly appreciate and experience its performance. For example, it allows a much better user experience in areas such as Internet audio and streaming video, image processing, video content creation, speech recognition, 3D applications and games, multi-media and multi-tasking user environments. The Pentium 4 processor enables real-time. The Pentium 4 processor has MPEG2 video encoding and near real-time MPEG4 encoding, allowing efficient video editing and video conferencing. It delivers world-class performance on 3Dapplications and games, such as Quake 3?, enabling a new level of realism and visual quality to 3D applications. The Pentium 4 processor has 42 million transistors implemented on Intels 0.18u CMOS process; with six levels of aluminum interconnect. It has a die size of 217 mm2 and it consumes 55 watts of power at 1.5GHz. Its 3.2 GB/second system bus helps provide the high data bandwidths needed to supply data to todays and tomorrows demanding applications. It adds 144 new 128-bit Single Instruction Multiple Data (SIMD) instructions called SSE2 (Streaming SIMD Extension 2) that improves performance for multi-media, content creation, scientific, and engineering applications. This particular processor has 42 million transistors implemented on Intels 0.18u CMOS process; with six levels of aluminum interconnect. It has a die size of 217 mm2 and it consumes 55 watts of power at 1.5GHz. Its 3.2 GB/second system bus helps provide the high data bandwidths needed to supply data to todays and tomorrows demanding applications. It adds 144 new 128-bit Single Instruction Multiple Data (SIMD) instructions called SSE2 (Streaming SIMD Extension 2) that improves performance for multi-media, content creation, scientific, and engineering applications. The Pentium 4 processor provides substantial performance gain for many ...

The Confucian Relationship of Parent and Child Essay

The Confucian Relationship of Parent and Child - Essay Example The following part of the text i.e. ‘The wife of Feng Yen’ however depicts the sketch of a highly unorganized and inflexible lady. All the reasons why her husband hats her and now wants to divorce her are mentioned in the text. To summarise, we can say that both the characters sketched in the two parts of the text are poles apart and it's hard to find any similarity between them. In my opinion, the mutual bond of love and caring between a mother and a child is very important for the better development and grooming of the child. As the famous saying goes â€Å"Give me good mothers and I’ll give you good nations†. One thing about the world that would never change is the love in the heart of a mother for his children. This relation is still viable in the world of today. The main responsibilities of a mother as highlighted in the Confucian text include; finding the best nurturing surroundings and atmosphere for her child. This includes the kind of friends he/she interacts with, the school he/she attends, how he/she studies and how much does he/she apply that knowledge to his/her daily life. However, If one’s mother is disoriented as the mother sketched in the second part of the text, it is impossible for her child to become a good human being. Ignorance on the mother’s part leads to a disaster eventually. It not only destroys her life but also the life of her family members. Her children are not likely to value filial relationships. This is the case in Western households, where both the parents and children are ignorant of each other and indulged into activities such as drinking and gambling. Whereas, the Eastern households value these relationships and share strong bonds within families.  Ã‚     

Wolf Motors Case Study Example | Topics and Well Written Essays - 250 words

Wolf Motors - Case Study Example Mr. Wolf is concerned about the availability of the team members with the right traits as the right people is most essential for apt after sales service. Also, the company resorts to adequate forecasting of demand of products based on historical data as well as factors like seasonality. The owner also put due emphasis on the investments and storage space as he focuses more upon purchasing of parts and materials. John Wolf should look forward to devise an efficient supply chain strategy so that he could strengthen the dealership network. Application of ERP framework is highly recommended. Also, he could use methods like ‘Just in Time’. Purchasing policies differ because while purchasing the materials and spare parts, they have to purchase those directly from the branded stores like GM. But again when the company purchased oils and lubricants, they could purchase those from any store. Sometimes, the spare parts are purchased by Wolf Motors to be utilized in the after-sales service while many a times such parts are directly sold to the customers. Therefore, the purchasing policies differed with respect to different items. With efficient supply chain design and integration, John Wolf could reduce the working capital as well as transit time to a great extent. Dedicated enterprise resource planning architecture can help in managing the balance between the dealers and the buyers. The efficient management of the closing stock holds the

Compare and Contrast US Naval Innovation with that of Great Britain Essay

Compare and Contrast US Naval Innovation with that of Great Britain. What is the dichotomy and why - Essay Example From a close look at the navies of the treaties, both the United States and Great Britain navies were subjected to similar agreements that were restrictive of the innovations that they could pursue1. The United States response to the treaties and the agreements is however different from that of Great Britain and this was the result of all the differences observable to date. This paper is aimed at providing a comparison and the contrast between the US naval innovation and that of Great Britain. The paper will be guided by the thesis that United States naval innovations were dependent on logistic and reasoning while those of Great Britain was based on misguided sense of false security and elimination of imminent threat. From the Five Power Treaty that brought together five main powers into a naval agreement. The resolutions made U.S. Navy and the Great Britain navy to take different directions. For the Great Britain and Japan, the fortification clause had a major impact on the naval strategy and designs. For Great Britain, the influence on their innovation was shown by their arms limitations throughout the governments’ successions and policies formulation in relation to the treaties resolutions. Britain, therefore, appeared to focus directly on the benefits of the restrictions on the peaceful existence of the powers. However, United States was more concerned with logistics, their innovations after this treaty stayed relatively the same in the interwar periods. The Treaties of Versailles on its part enhanced further the restrictive force on naval innovation by prohibiting Germany from continued production of the U-Boats which were feared to have been used extensively in World War I2. The restriction on Germany provided a false sense of security to Great Britain making it believe that the treaties were important in eliminating threats. The treaties however failed to notice that if Germany had been

Education, Teacher Essay Example for Free

Education, Teacher Essay How can teachers be advocates for children in and out of the classroom? Teachers play an important role, everyone knows that, but does anyone actually know how much teachers do for us? It seems that teachers are just an authority figure at school, but it is so much more than that. Teachers are in a classroom with about 25 children who thirst for an education. Teachers quench this thirst with the knowledge that they teach in the classroom. Teachers do not just advocate children in the classroom; they continue to do so in the community and the lives of people. Teachers advocate for children in the classroom. â€Å"What students need to succeed in the twenty-first century is an education that is both academically rigorous and relevant to the real world† (Covey). In the classroom, teachers are resource providers, instructional specialist, curriculum specialist, classroom supporters, learning facilitators, mentors and school leaders they are also learners that learn new things each and every day from the children they teach. Children look up to teachers for help, advice, tutoring, and guidance. In the classroom, teachers teach the curriculum they have planned for the day and are expected to help any child that is falling behind or does not understand. Discipline is also a part in the learning process. With all the cheating and various ways of bullying, schools these days have turned into a place you do not want to be at because you feel in danger of getting physically or mentally hurt (Covey). The misbehavior of these cheaters and bullies are preventing their classmates from learning and teachers from instructing the thought out session (Rizzolo). Teachers should always on the first day(s) of student attendance, get off to a good start and execute the rules of the classroom, to avoid this misbehavior from happening. Of course, the classroom rules should tie in with the school policies. When teachers are stating the classroom policies their tone must be stern but not strict, this is to ensure that the students do not take the teacher lightly. The teacher has a role in the community also. Teachers’ role in the community is extremely important, since it is the teachers who are the backbone of the educational system. The whole educational system starts with the school board. The school board comes up with all the school policy that every school must follow. Once these policies are set in stone, administrators interpret them, but the teachers are the ones that personally enforce these school policies and make sure everyone obeys these policies. For teachers to maintain support from the community to keep the school itself running, the community must have a positive observation on the teachers. In order to uphold this positive outlook, teachers must be prepared for the unknown and keep a positive attitude throughout (Nebor). Teachers play a valuable role in todays society. The government creates the standards of living and suggests ways of assessment. Our administrators direct the teachers to teach these standards that the government has created for us. After being directed by the administrators, the teacher educates the students on these standards. Therefore, it can be agreed that teachers are responsible for the society, or in other words is the backbone of society. As stated in the previous paragraph, a teacher is a figure that not only educates on an academic level, but also on a social level in order to create character and citizenship. As time passed, the message that teachers attempt to get across has changed but the meaning behind it has not. â€Å"A teacher must help form society at the foundation† (Covey). For today’s children will be tomorrow’s leaders. Teachers have an impact on the lives of others. Certainly, teachers affect the lives of the children they teach, but how? Teachers give their students encouragement by saying Come on, you can do it youve got this! or Hey, I believe you can achieve more; give it your all! †(Five Ways Good Teachers Change Lives) or other uplifting phrases such as a quote that I live by that says â€Å"Dont give up just because of what someone said. Use that as motivation to push harder. † Like encouragement, teachers also support their students by conveying the belief that their students can succeed at anything they put their mind to. The teacher must care for the students; have the child’s best interest in mind. Being a teacher like the teachers who risked their lives for their students in the Sandy Hook shooting in Newtown, Connecticut, is not necessary but showing them respect and support and encouragement is. Most importantly, challenge the student. Set high standards and push the student to succeed in everything they set out to do. Call out the best from them by rewarding them with some praising words. Just remember do not speak words of devastation, cause humiliation, express indifference, use authority to cause fear, or act out of anger and frustration, and all will be good. Parents expect a lot from teachers. Parents expect their child to learn from his or her teacher what they cannot be taught at home. Parents want their child to gain knowledge of obedience, traditional values, admiration, good manners, and responsibility throughout their whole school experience (Covey). Parents want to be able to schedule a one on one conference with the teacher to discuss their child’s progress or any problems the child is having, and how they are doing in the class or if they are not doing so well how they can improve. Teacher’s ability to inspire children to learn should be acknowledge for enthusiasm or passion cannot be taught, but it can certainly be transferable. Also, the teacher’s ability to understand the child’s perspectives should also be acknowledged, because good teachers will see what their students need to succeed. Children should be free to make their own mistakes and not be afraid of being punished, how else will they learn if you do not give them any room. Yes children should be able to make their own decision; you should also give them space to express themselves freely. One thing that you can make sure of is wherever they are expressing themselves or making their own mistakes they are in a safe environment. Teachers also inspire one another. Teachers all have a common goal, so why not come together and share. A lesson that on teacher teaches may inspire on if not many other teachers to do/plan a similar lesson. No one teacher can know everything there is to know in this world, so they learn from each other. Social media is a great place for teachers to acquire ideas for a lesson. Sites such as Twitter, Facebook, and Pinterest are outstanding sites for teachers to connect with students and other teachers (Bort). Students benefit from this by having the opportunity to obtain assignments that they have missed and obtain information. Teachers benefit by having a way to communicate with students out of the class and get a hold of some inspiration (Vartan). Being a teacher is not an easy job. Teachers must always demonstrate leadership in multiple ways. A teacher should do everything that can to ensure that their students grow up to become a mature, responsible, and respectable person. Who knows the student may become the teacher and the teacher becomes the student. Works Cited Bort, Anji. Personal Interview. 13 Feb. 2013. Covey, Stephen R.The Leader in Me. New York: FranklinCovey Co. , 2008. Print. â€Å"Five Ways Good Teachers Change Lives. † Passing the Baton. WebSpark Design, 18 Nov 2009. Web. 16 Feb. 2013 http://www. passingthebaton. org Nebor, Jon N. The Role of the Teacher in School-Community Relations [microform] / Jon N. Nebor Distributed by ERIC Clearinghouse, [Washington, D. C. ]: 1984 http://www. eric. ed. gov Vartan, Starre. â€Å"How teachers use social media in the classroom to beef up instructions. † MNN, 2012. Web. 19 Feb. 2013 http://www. mnn. com.

Free Nature vs. Nurture Essay :: essays research papers

What is inborn and what is learned? The discussion as to whether nature or nurture were the driving force shaping our cognitive abilities, was for a long time considered interminable. In the 18th century, Locke and the English empiricists claimed that individuals were born with a tabula rasa and only experience could establish mind, consciousness and the self. On the continent, Leibniz envisaged the self as a monad carrying with it some knowledge of a basic understanding of the world. Until the 1960s, this dispute was still very vivid in the behavioral sciences: B. F. Skinner's school of behaviorism in the USA postulated (as reflexology did earlier) general rules for all types of learning, neglecting innate differences or predispositions. K. Lorenz was one of the protagonists of ethology in Europe, focusing on the inherited aspects of behavior. It was Lorenz who ended the antagonistic view of behavior in showing that there indeed are innate differences and predispositions in behavior where only little learning occurs. Today, it is largely agreed upon that nature and nurture are intimately cooperating to bring about adaptive behaviors. Probably only in very few cases ontogenetic programs are not subjected to behavioral plasticity at all. Conversely, the possibility to acquire behavioral traits has to be genetically coded for. Today, realising that genes and environment cooperate and interact synergistically, traditional dichotomy of nature vs. nurture is commonly seen as a false dichotomy. Especially operant conditioning, i.e. the learning of the consequences of one's own behavior can lead to positive feedback loops between genetic predispositions and behavioral consequences that render the question as to cause and effect nonsensical. Positive feedback has the inherent tendency to exponentially amplify any initial small differences. For example, an at birth negligible difference between two brothers in a gene affecting IQ to a small percentage, may lead to one discovering a book the will spark his interest in reading, while the other never gets to see that book. One becomes an avid reader who loves intellectual challenges while the other never finds a real interest in books, but hangs out with his friends more often. Eventually, the reading brother may end up with highly different IQ scores in standardize d tests, simply because the book loving brother has had more opportunities to train his brain. Had both brother received identical environmental input, their IQ scores would hardly differ.

Present Proposals for Improvements to customer service Essay

Introduction: In this assignment I will research a business through either the Internet or visiting the actual location and describe what type of customer service does that business have. I will pass judgement by listing all the facilities that the business has installed to facilitate and benefit their customers. I will base my research on the Legoland theme park in Windsor as it has a lot of factors to talk about in my assignment and will prove quite interesting in my understanding in what good customer service is. For task 2 I will describe the Acts of Parliament that protects customers and relate each Act according to how it will affect an customer at Legoland. I will then take another business and I will observe all the factors that has been asked of me to do, such as make notes like the â€Å"friendliness that the business makes to its customers† to questions like â€Å"What are the conditions of hygiene to the customers†, all of which will be taken in to account into an overall conclusion to how that business gives satisfaction to customer service. I will visit Mc Donald’s in Hounslow, being as its a very busy environment it will test their behaviour to all the elements that could effect their service and observe how they deal in those predicaments. I will then interpretative my opinion on how Mc Donald’s could improve there business through an oral presentation. Read more:  Advantages of Off The Job Training For task 5 I will obtain information on how an organisation monitor customer service and explain on how Legoland would take out to improve and increase sales for the long term future. Task 1 and Introduction to Legoland I have chosen to visit Legoland Windsor as my organisation, Legoland has 150 acres of wooded landscape. It is set on a beautiful site, nine million families within our target age range. The lego group was founded in 1932 by â€Å"Ole Kirk Chitarisen who started life as a carpenter. today Lego is consistently the only European toy manufacturer in the worlds top ten best sellers list. The Lego group is always being innovative. Manufacturing new designs and different techniques of satisfying children’s fundamental needs. The lego group is still a family owned business. Around 1.2 – 1.4 million people visits Legoland per year. It has all a child aged 2-12 needs. It is near to main motorways and there are several means of access to Legoland. There are many advantages, for example the effect on the local economy. I am visiting Legoland in order to investigate how the business treats its internal and external customers and what methods they have to solve customer complaints. External customers are people that buy or visits. They are private individuals and businesses Legolands main external customers are families, grandparents with children, children from school trips and foreigners. There are 12 – 14 million visitors every year. It is a great idea for parents to take their children to Legoland as it meets their needs. Legoland has five themed activity areas with forty interactive notes and is full of fun for children aged 2 -12. The services that Legoland offer to its customers. * Toilet facilities: Children always need to go to the toilet nearly each hour of the day therefore , there should be a sufficient amount of toilets around the site. * Baby care Centres: This area is a private area for mothers to changed their baby or to breastfeed. It is ideal for mothers as it is convenient and they can rely on them in case of a emergency. * Lockers: Legoland offers lockers to the public as it saves them carrying their luggage around and they know that it is safe. They are non-refundable coin operated lockers . There are a high amount of lockers provided. * Pushchairs and wheelchairs hire: Both pushchairs & wheelchairs can be hired from Legoland. They have a charge but is fair. To make pushchairs & wheelchairs give more access Legoland have provided slopes instead of steps and wide gaps for access in the attractions. For example freestyle workshop. * Public telephone: There are public telephone located on the mini map. This is very pleasing as not everyone has mobile phones. This may be ideal for parents making calls to a taxi firm or friend to pick them up. * First Aid: There is only are first aid centre on the map. This is unpleasant as first aid centres are vital as children may cause injury to themselves and need assistance promptly. * Lost Parents: There are two lost parents sites located. This is a vital need as children need to know where they are and how far they are. A child may get lost and will not know what to do. Normally if a child appears at a lost parents centre, they announce it on speakers around the site giving a full description of a lost child. * Automatic cash machines; There is one cash machine on site. This is useful as parents do not have to visit banks to withdraw cash. Parents would not have to worry if they run out of money. * Restaurants and cafes: There are eight restaurants & cafes in Legoland. This is pleasing as parents and children will have the benefit of eating when they are ready. They would not have to walk far to find a restaurant. The internal customers of Legoland are the employees, support staff and those who work within the organisation. Their needs would be: * A pleasant environment to work in: The employees would require an environment in which it is clean, safe and suitable. * An average salary: All employee want to earn a sufficient amount of money, so they can purchase more goods/services, or of a higher quality of goods or services. Their salary must be able to cover for their own running costs, food and needs. * Uniform: Some jobs require the employees to wear a uniform. The employees would have to wear the uniform as it is presentable and is a form of advertising. It pleases customers & alerts them that the employees are available. * Changing area: Employees need an area in which they can change their clothes into their uniform. Their has to be a male/female changing room. This is convenient for the employees, as they will not have to wear their to and from work. * Lockers: Employees need locker to store their valuables and to reduce the risk of theft. The employees feel a little safer as they know their goods are store somewhere safe. * Toilets: Staff need toilet facilities as this is a basic need. * Car park: Staff who drive need to know where they can park their vechiles without worrying. In some staff car – parks, only the staff have an entrance to it. Business communication Oral. An event when I spoke to an member of staff at Legoland was: 1) At the main entrance, I went to guest services to ask on some more information on Legoland and perhaps that they might have a student information pack, they replied and gladly and gave me a booklet on all the information on the Legoland Corporation. My opinion of the customer service of Legoland. During my visit to Mc Donald I discovered that many of staff were exhausted, unhelpful and bored. There were not many members of the public as the weather was unpleasant. Due to the poor weather, most of the attractions and shops were closed I went on a few attractions to test the staff’s reaction. For example, we went on a ride called â€Å"the ferrous wheel†. The woman working there was being very sarcastic as the ride was for all ages but aimed at younger children but still didn’t give her the right to tell me and the people I’m with â€Å"I hope you not come back†. We went on another ride called â€Å"casserole†. The man who was supervising the ride who was opposite us and phoned the person on the other side of the path and they both started laughing and making jokes, which quite rude and uncomfortable The procedures Legoland adapt to handling customer complaints are. * Listening to the customers complaints. * Try to assess the situation. * Let the customer fill in a customer complaint form * Reassure the customer saying sorry and it will not happen again An situation where a complaint was proceeded. A man came into a restaurant to purchase a cup of coffee for 85p. He begins to drink and realises that the coffee has gone cold. He goes to the server and tells him that his coffee that he just purchased has been cold when he bought it. The server Written communication I got this leaflet from a library. It has all the information the public need to know about Legoland. It has six different languages for everyone’s needs, it gives the statistic information, opening times, advance booking, season passes and where how to get there. It is a very vibrant and bold leaflet. This leaflet is all you need to know about Legoland. It has a big and colourful writing for children to read and uses words like â€Å"excitement†, â€Å"hours of fun† â€Å"nothing better†. These words are emphasised many times to make Legoland sound fun and interesting. Legoland manufactures many leaflets in order to persuade little children and parents to visit. LEAFET * Here in a leaflet, I got from the front desk It tells the public when the opening times are for certain attractions. The second Leaflet is a addition feature that Legoland have added as their last and closing days to their seasonal year. It is shown in a very bright and vibrant layout with space Legoland character shooting a space war over the miniature site attraction. It would attract people into to going to this event but the thing that would put people off is the times that the fireworks will be displayed which is the late evening so some people might need to leave, so they have to miss that event, if it was some other special event that can proceed in the day then the turn out could be large. N/A N/A These are the four acts which protect customers 1)Consumer protection Act 1987 This act states that all goods brought should be safe to use, and prices should not be displayed in a misleading way. Legoland would have to abide by these rules. For example, the price of goods should not be displayed in a confusing way. The price should be bold so customers can clearly see and understand them. 2) Sales of goods act 1979 This law declares that goods should be: * Merchantable quality (Fit to sell, have no faults or damages) * Fit for their purpose (suitable for the purpose for which they are sold) * As describe (must match description given) For example, at Legoland the goods sold should have no faults or damages. If a women purchases a key ring and discovers that there is a crack in the glass that contains a picture of Legoland, she can take it back either to received a refund or exchange, Legoland may lose customer loyalty through damaged goods so they must maintain high quality products. 3) Trades Description Act 1963. The code conveys that traders must give an accurate description of their goods & services. Legoland must show clearly their goods & services they sell. For example, In the leaflets it describes the goods it sells. 4) Health and safety at work Act 1974 This act states that External customers can sue if they: * get injured because he/she sold a faulty product * suffer financial lost/distress, because of poor workmanship, professional negligence * Injure themselves because lack of care by an employee due to unsafe fittings. For Example, a customer walks into Burger king and slips over and breaks his arm. There were no signs of safety to alert the customer. The customer can sue the business for this. Task 4 Intro: In this part of the assignment I am going to observes the customer service at McDonald. This requires me to purchase something from the fast food chain and take in all the details which will help me explain what are my thought on the overall service of that particular restaurant. ________________________________________________________________ During my visit to a well known restaurant I discovered that many of staff treated their customers very well. I went into a restaurant called â€Å"McDonald†. The service was satisfactory as they treated me in a good manner. There were limited amounts of food to choose from. They had a chicken burger, chicken nuggets, beefburgers & chips, all in total of 6 meals to choose from. I thought there would be more of a variety to choose from. I paid 79p for a medium portion of chips. its was not filling at all, whereas if I went to a general fish and chip shop the portions that they give for 79p is quite handsome and leaves you quite full. The time it took to order an potion of chips was very quick as it was almost instant. It took almost for the cashier at Mc Donald’s to despense the money I gave her in order to give me my order about 40secs, which was very impressive. I was in a long queue to test the amount of time it took to place my order. It took 3 mins to place my order in a queue with 7 people ahead of me. The hygiene of the restaurant was only satisfactory as the place was over crowded and I think due to the poor weather conditions most staff were ill and tired to meet the standards of cleanliness required by the Health and Safety Act to their customers. Despite the hygienic of the restaurant the ergonomics of the seats and tables and all other design features to the chain restaurant is in general quite good. For a family of four could easily seat together in a booth that is to assist a number of people at once to sit. The tables is on average in the right height to eat, and the seats just complement the table with the right height. The only disadvantage to the comfort to the seats is that its 100% plastic and that can be quite uncomfortable if sat down for a long time, but due to the constant redesigning to the restaurants it may just be a costing objective. In overall comfort to the restaurant is very welcoming and due to the winter they have set the climate to a comfortable temperature. The hygiene of the lavatories was at a high standard. No matter how busy it is, Mc Donald’s always maintained the lavatories clean and the all the way into the mensroom neat. The floors are always mopeds and the cubicles are always smelling fresh. The access for the disabled people is just satisfactory. As I walked in I noticed instant that the space between the tray and bin stand and the parallel table was quite close together, and if I just squeezed through a person going the other direction then someone in a wheelchair is going to have a frustrating time getting to order and finally having a place to eat in McDonalds. There is a disabled toilet which is at a very good standard, so Mc Donald’s are to facilitate disabled people but there ideas would need to have concerns on how they are meant to get in their restaurant. Mc Donald’s have always been concern for the environment. From when a customer opens there boxed burger to reading the sheet that covers the tray, Mc Donald’s always mentions and expresses that all there packaging and wrapping is produced from recycled paper and other materials. The majority of the disposable rubbish is always mention to be recycled too. The surrounding environment to Mc Donald’s is clean and members of staff take shifts into picking up any other rubbish that surrounds Mc Donald’s. The bins around the restaurant are always being replaced with an empty black bag, and on the outside of the restaurant which is the front, is a bin which is always being monitored by the staff. The safety of the restaurant was excellent as they had taken all precautions to prevent accidents from occurring. For example a sign symbolising that theirs a wet floor was put up, this was to reduce the risk of injury. The improvements that Mc Donald’s need to take in to action are: The three improvements to customer service that I have chosen are: a) Friendliness b) Availabilty of Goods and services a) Friendliness When I went into Mc’Donalds the staff did greeted me nice but in self forcefully way. As I ordered my fries the cashier almost shouted and said â€Å"Is that all† I quietly replied â€Å"no that would be fine†. Then when I received my order She said â€Å"Thank you enjoy your meal† even when I ordered a portion of fries and in the way she said it was in a insincere way. The way that the staff at Mc Donald’s could improve its courtesy to their customer would be to hire more cashiers and give them a longer break as on the day I went to the restaurant it was a very busy day and the amount of customers and stress combined can did lead to satisfactory behaviour. b) Availability of goods. From time to time McDonalds do have a wider variety of extra value meals but only for limited time period such as the new Chinese themed meals. As in a any other working day you would go into have lunch at their restaurants you would find yourself limited amounts of foods to choose and soon enough you would become fed up of eaten the same thing time and time again. Mc Donald’s could improve this by introducing more different extra value meals and fixing them into the ordering system in the restaurant so they become a regular fixture. How businesses monitor customer satisfaction Legoland monitor the number of customers by looking at their level of sales. If their sales are low, this means that the numbers of customer’s visits are low. This may be due to high price unhelpful or rude staff or validity of goods/services. Legoland monitors the level of sales by seeing if the sales have increased. This means that more customers are buying more. If the sales are rising this may indicate that customers that customers are happy with the service or find the goods at a reasonable price. Legoland monitor feedback by asking their customers to fill a form on their service. If a customer went into a shop to purchase a magazine and was unable to find it, he/she says thank you. This is a method of feedback as the customers was happy with their good/service. Some businesses issue surveys to their customers because then they can detect if people are happy with their good/service. Legoland monitor repeats business by checking the name and address of a person and how many times his names appears. For example a man buys a jumper on credit card. It shows the name and address. Another day, the same man returns and purchases a jacket, his name will appear again. Therefore the company can conclude that this is a frequent customer.